A reliable Brivis gas heater is essential for staying comfortable during Canberra's cold winters. If your system isn't heating properly, is making unusual noises or is simply due for its annual service, Climate Plus is here to help.
Our experienced technicians specialise in Brivis gas heater servicing, repairs and preventative maintenance. We work on the full range of Brivis ducted gas heating systems, helping homeowners improve efficiency, reduce the risk of breakdowns and extend the life of their heating system.
Expert Brivis gas heater specialists
Every Brivis heating system is different, which is why we tailor every service to the age, condition and performance of your unit.
Our qualified technicians complete a comprehensive inspection of your Brivis ducted gas heater, checking critical safety components, airflow, gas pressures and overall system performance. Whether your heater requires a routine service or more extensive repairs, we'll explain exactly what we've found and recommend the most appropriate solution.
With more than 2,000 Google reviews and a 4.9-star rating, Canberra homeowners trust Climate Plus to keep their homes warm throughout winter.
Brivis gas heater repairs Canberra
If your Brivis heater has stopped working properly, prompt repairs can often prevent more expensive damage.
Our technicians diagnose and repair a wide range of common Brivis heating faults, including:
Heater not producing enough heat
Strange noises during operation
Burning or unusual smells
System cycling on and off
Thermostat faults
Ignition or pilot issues
Airflow problems
Faulty electrical components
We carry professional diagnostic equipment and commonly required replacement parts, allowing us to complete many repairs during the initial visit.
Brivis gas heater servicing and maintenance Canberra
To keep your Brivis gas heater in good working order over the long term, it’s best to schedule regular servicing and maintenance. Each Climate Plus technician is trained to know all the ins and outs of inspecting, cleaning and testing every element of your system. We’ll put your system through a comprehensive series of tests, including:
Detailed inspection of burners and heat exchangers.
Cleaning and testing of air filters and ductwork.
Gas pressure testing and carbon monoxide checks.
Thermostat calibration and operation verification.
System performance and airflow testing.
Identifying worn or damaged components.
Ensuring compliance with all relevant Australian safety standards.
With our proactive, preventative approach, we’ll prolong the life of your system and reduce the likelihood of breakdowns and repairs.
Why choose Climate Plus
Licensed and accredited: We only send fully licensed and accredited technicians to service your heating system.
Locally-owned and operated: Each Climate Plus technician lives in Canberra, and knows all about the unique quirks of homes and weather in the nation’s capital and surrounds.
Committed to our customers: Our customers love what we do. That’s why we’re rated 4.9/5 from over 2,000 Google reviews.
Your maintenance partner: Our team members will constantly keep you updated while we care for your system, and provide expert advice on how to maintain it.
Benefits of regular Brivis maintenance
Consistent heating: Regular service for your unit allows warm air to heat your living space in full, as intended, without being hampered by clogged vents, ignition issues or insufficient gas supply.
Constant power supply: Having your Brivis model cleaned regularly means it’s less likely to trip your power supply. Additionally, regular maintenance can pick up on loose wires and damaged electrical components and have them fixed or replaced before any potential issues occur.
Quiet operation: Sometimes, your ducted system can make strange noises while it’s running, but finding the cause can be a challenge. As part of our regular maintenance, we’ll check and tighten loose screws and panels, examine ductwork, and monitor your motor to ensure it has no faulty or loose parts that could cause noise.
Strange smell prevention: Whether it’s a burning smell, dust mites or accumulated dirt and grime on your fans, regular maintenance can detect the source of unusual odours and allow them to be managed.
We service the entire Brivis range
At Climate Plus, we service the full range of Brivis gas systems, including the StarPro series, Buffalo series, Compact Classic series and Wombat Classic series. Each of these ducted gas heaters comes with its own unique look, functions, star ratings and components.
Our team can service each of them drawing on years of experience and in-depth local knowledge. We also service other parts of the range, including Brivis evaporative coolers and air conditioners.
Preparing for our visit
Before our team members service your Brivis gas ducted heating system, there are a few things you can do to make their visit as quick and seamless as possible:
Clear the area: Move plants, furniture or other objects away from your gas system’s indoor and outdoor components to allow our team easy access for servicing.
Tell us about any issues: If you happen to notice operational issues, strange smells or noises coming from your Brivis gas heating system, be sure to note them down. Our team can then follow up and identify their causes and implement fixes.
Confirm your availability: Make sure that someone will be home to allow our team members access to your gas system. You should also have a payment method ready to use.
Book Brivis service or repairs today
Canberra can be incredibly cold, so it’s important to make sure your Brivis gas heater is working properly to give you much-needed climate control. With a service from Climate Plus, you’ll get premium maintenance for your gas system from Canberra’s Brivis specialists.
Our team will ensure that your system is running at peak performance, ensuring year-round comfort. Contact Climate Plus today to level up the performance of your Brivis gas ducted heating system.
Not sure if it’s time to book a service? Here are some common signs that your Brivis gas heating system may need professional attention:
Uneven or weak airflow.
Strange smells or sounds when the system is operating.
Higher-than-usual energy bills.
Difficulty reaching or maintaining set temperature.
System frequently cycling on and off.
Visible dust or dirt buildup around vents.
It’s been over a year since your last service.
Don’t wait for a complete breakdown. Book a service with Climate Plus to restore your system to optimal performance.
Brivis gas heating systems are known for innovative product design, energy efficiency and reliable performance. Whether it’s a ducted gas heater or a wombat furnace, Brivis products are engineered to deliver rapid, even heating and superior temperature control.
These systems are well-suited for Canberra’s fluctuating climate, providing warm, consistent air when you need it most.
If your Brivis gas heater isn’t turning on, it could mean that it has an issue with one of its components, such as a tripped power supply, blown fuse, dirty or clogged filters or problems with the gas supply to your system.
When you notice your gas heater not igniting properly, call Climate Plus. We’ll send our team over to get to the bottom of it and have you feeling cozy and warm again.
No, it is illegal and potentially dangerous for you to service your Brivis gas heater by yourself. You may be allowed to complete certain tasks like basic cleaning, but full-blown services must be left to accredited professionals.
Only a fully licensed and accredited professional, such as a member of the Climate Plus team, can safely complete a service of your Brivis gas system.
Whether Brivis or Braemar gas heating is “better” depends on your personal preferences. Brivis is well known for its cooling integration, while Braemar are known for their soft-air fan systems and other innovations.
Ask our friendly staff if you’d like an expert opinion on which system is the right fit for you.
The spanner symbol on your Brivis system indicates that it has reached 1,500 fan run hours, which means that your system is due for a general service. When that happens, call the Climate Plus team, and we’ll send a technician over to service your system.
Before attempting a reset, write down any error messages displayed on your controller. Once error messages have been noted, press button 4, as indicated by your display. If no error messages are shown, press the FN button, followed by the 1 button. This will then show an error message and allow you to reset your system with the 4 button.
Please note that reset steps may vary depending on your Brivis controller model.
Yes, we do. We also service other Brivis heating and cooling products, such as Brivis ducted air conditioners and evaporative cooling systems.
Error code 66 on a Brivis gas heater indicates that the secondary valve control relay contact was not identified as being closed within the closed contact verification time. This means that it has stuck off.
This may be able to be corrected with a reset, though if problems persist, it’s best to call a professional for examination. At Climate Plus, we’ve handled many Brivis code 66 errors and can get your system back to working order.
A Brivis gas heater has an average life expectancy of 15 years. With regular servicing and maintenance, it’s possible for this to extend to 20 years.
You should have your Brivis gas heater serviced at least once a year. Ideally, you should complete this service before winter begins. You may also require servicing if you notice the spanner symbol on your Brivis wall control display.
Had Brandon from Climate Plus out to service our air conditioner in Canberra and couldn’t be happier with the result. He arrived on time, was incredibly professional, and clearly knew his stuff. Brandon took the time to explain exactly what he was doing, gave the unit a thorough clean and service, and had it running better than ever — heating the house faster and noticeably quieter. If you’re looking for reliable air conditioning service in Canberra, ask for Brandon at Climate Plus. Honest pricing, quality workmanship, and excellent customer service. Highly recommend for anyone needing AC servicing, repairs, or maintenance in the ACT.
I'll definitely be engaging Climate Plus in the future for other needs as well such as plumbing and solar!
AS
Aidan Storer
2 months ago
★★★★★
Really happy with our recent solar install from Climate+. Bobby gave us a competitive quote and the installation team were easy to deal with and responsive to our needs, and the install went very smoothly.
We’re now all set with our Aiko/Sigenergy 14.25kW solar panel/32kW battery system and enjoying the move towards energy self sufficiency.
Would highly recommend them for quality work and a positive client experience.
DS
Duncan Sherman
2 months ago
★★★★★
Climate Plus made the whole process of getting off gas and going fully solar very easy. Their team was able to come out promptly, explained the options clearly and logically, and came back with very competitive pricing. They were also really easy to deal with as I juggled other works that needed to happen prior to the solar install; they were super accommodating of the small delay our other tradespeople necessitated. The install went very smoothly, the team were polite, respectful, and friendly - pleasure to have on site. They even replaced a couple of pre-existing cracked tiles for us as well. The solar system and hot water system they recommended and installed are working brilliantly. Very easy to navigate the interfaces and outside of a couple of very rainy days, the system has meant we have been effectively off grid since it was installed.
KE
Kek
Edited 6 months ago
★★★★★
10/10. Thoroughly impressed with this company, from the first consultation to the installation was a pleasant experience. Liam came to our home to quote for solar panels and batteries and was such a genuine and honest bloke who made us feel very comfortable and confident he and his team could deliver what we were after. The tradies that completed the install were the most polite, friendly and skilled tradesmen and are an integral part of this company. Not often you find tradesmen that have the care and work ethic these young men had.
JS
Jesus Sanchez
3 weeks ago
★★★★★
We recently had our hot water system replaced by Climate Plus after logging an issue. They kept us informed every step of the way through phone calls and text messages. They quickly identified a problem with the compressor and ultimately decided that replacing the entire unit was the best solution.
Their team (including Jack and Steve who did the legwork) were friendly, professional, and easy to deal with throughout the installation.
A big thank you to the team for getting our hot water back during the middle of a very cold winter! We really appreciate the service and would happily recommend Climate Plus.
SH
Scott Hicks
2 weeks ago
★★★★★
I had solar panels with a battery installed. Jack and the team were fantastic. Very courteous and professional. They explained exactly what would happen and kept me up to date with progress. The system was installed on time and works exactly as I expected. Very positive experience and I highly recommend Climate+.
AT
Anh Thu Nguyen
2 weeks ago
★★★★★
We used Climate Plus for our annual air-conditioning services recently. The services were excellent. Will and Brandon were professional and efficient. They arrived on time, responded to our questions with clear explanation, finished the work and followed up promptly on additional request. Highly recommended Climate Plus for your air-conditioning services.
RE
Robin Edmunds
3 months ago
★★★★★
Just had some major repair work conducted by Jack and his colleague from Climate Plus. Great job completed in a couple of hours. Setup the wall unit and tested the heater unit. Recommend these guys for their attention to detail, politeness and a job well done.
CD
Cam Daniel
11 months ago
★★★★★
I had a 20kW solar system installed with a 25kW battery by Climate Plus and couldn’t be happier. My household is now completely self-sufficient – no longer have power bills at all.
While I did receive some cheaper quotes, Climate Plus offered very competitive pricing, and the service was above and beyond anyone else I spoke to. From the initial consultation to the final install, everything was professional, efficient, and clearly explained.
Highly recommend Climate Plus if you’re looking for quality solar and battery installation with excellent customer after care.
Photos were provided by Climate Plus after install, they wouldn’t let me up with them 🤣
LI
Liam
a month ago
★★★★★
Had Truman come out to look at a gas heater that had faulted and locked itself. Super friendly service, ran some diagnostic checks, made some adjustments and got the heater running again. Explained everything in detail as he went, then advised on potential next steps if I encounter the issue again. Felt informed the whole time, highly recommended!